Mac

Apple Music Not Working On Mac

Apple Music Not Working On Mac

Apple Music can malfunction from time to time. Needless to say, it is just like any other great app out there that occasionally gets faulty. Be that as it may, you may probably be experiencing an issue on your Mac with Apple Music. Maybe the app becomes unresponsive when playing a song or keeps on freezing. However, there is a solution to this as well as fix frozen apps on a Mac.

Fixing Apple Music Not Working On Mac

There are different ways you can go about resolving Apple Music not working on Mac.

Solution 1: Force Quitting Apple Music

The first solution when Apple Music acts up is to force quit it. You can do this from either your Mac’s Dock or Activity Monitor.

From the Dock, if you see a small dot underneath Apple Music, it means that the app is still active and running. Therefore, to force quit it, right-click on the Apple Music icon and select the Quit option.

From the Activity Monitor, you can force quit Apple Music by:

  1. Launch Spotlight search (Command + Space bar).
  2. 2)      In the search bar, type in Activity Monitor and double click on it from the result that appears.
  3. Within the CPU section of the Activity Monitor, find and select iTunes or Apple Music from the list of applications. Then at the top left corner of the Activity Monitor, click on the X icon.
  4. From the pop-up window that appears, click on the Force Quit option to close all of the app’s processes running on your Mac.
  5. Relaunch Apple Music and check if it works properly now.

Solution 2: Re-enable the Sync Library

The songs in your Apple Music automatically sync with any of your other devices connected to your account. If you experience an issue with the app’s inability to play a song, then there could be a problem with the process of synchronization. To fix this, you can disable then re-enable the sync library.

Follow the steps below to do this:

  1. Launch Apple Music and on the menu bar’s top left corner, click on iTunes.
  2. From the drop-down menu, select Preferences to open iTunes settings.
  3. From the General tab that opens, uncheck the iCloud Music Library box and click on OK.
  4. After some time, repeat the 1-3 steps above ONLY THIS TIME, check the iCloud Music Library box and click on OK to save the changes.
  5. Your iCloud Music Library will update itself and solve the sync error that may have been causing the app to stop working.

Solution 3: Deleting the Cache on Apple Music Library

Deleting Apple Music Library’s cache could also be a factor causing the app to stop working on your Mac. If therefore,  the above solutions do not do the trick, you can try deleting the cache.

To do this, follow the steps below:

  1. Close or force quit the Apple Music on your Mac.
  2. Launch Spotlight and type in ~/Library/Caches in the search bar and then press Return on your keyboard.
  3. This will open a cache file folder for all installed apps on your Mac.
  4. Find a folder ending with Apple Music or iTunes and open it.
  5. Select all the files within the folder and move them to the trash or save them elsewhere in your Mac.

Solution 4: Updating macOS

Another possible solution to fixing Apple Music not working on Mac would be to update your OS. Considering Apple Music works with OS X 10.10.5 and higher versions, running any lower version could cause a problem. If all the above solutions fail, updating your macOS to optimize the application’s bug fixes could be the best way to solve the problem.

To update your macOS, follow these steps:

  1. On your Menu bar’s top left corner, click on the Apple icon and then select About This Mac from the drop-down menu.
  2. In the window that opens, click on Software Update and ensure your Mac is connected to the internet.
  3. On the Software Update page, click on Update Now to begin downloading any updates available.

Solution 5: Checking on the Storage

For Apple Music to run smoothly, it requires a certain amount of minimum storage. Apple recommends a minimum disk space of 400 MBs.

To check the amount of storage on your Mac, follow these steps:

  1. On your Menu bar’s top left corner, click on the Apple icon and then select About This Mac from the drop-down menu.
  2. Go to the Storage section where you will see the available disk space on your Mac.
  3. If the disk space is lesser than Apple’s recommended 400 MBs, delete some things to free up space.

Solution 6: Check the Subscription of Apple Music

With an expired Apple Music subscription, you cannot play or access songs in the app. Therefore, ensure you have an active Apple Music subscription.

To check your subscription status, follow these steps:

  1. Launch Apple Music and at the bottom left corner, click on your profile name.
  2. On the Account page that opens, click on View Information.
  3. Navigate to the Subscription section on the Account Information page and click on Manage.
  4. You will see your subscription status displayed. It should show Active. If not, click on the Edit button to renew the subscription.
Solution 7: Server Status

Lastly, if all the above solutions fail, check whether the app’s server is running as an outage or downtime could cause Apple Music to stop working.

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